Dog House provided excellent communication and service during multiple appointments while they assessed, diagnosed, and repaired a refrigerant leak in my home’s heat pump system. The people I spoke with to schedule service calls were friendly and responsive, and the techs were thorough, polite, and kind. Special props to Nick and Coleman for their extensive expertise and perseverance. I had a great experience with Dog House and would not hesitate to recommend them.
Response from the owner:Hi Laura,
Thank you so much for taking the time to share your experience and for recommending Dog House! We know refrigerant leaks can be challenging to diagnose and repair, so we're thrilled to hear that our team's communication, professionalism, and persistence made the process a positive one for you.
We're especially grateful for your recognition of Nick and Coleman. They'll be delighted to know their expertise, thoroughness, and determination stood out and helped earn your confidence. We'll also be sure to share your kind words with our office team, who work hard to provide responsive communication and scheduling every step of the way.
A little behind the scenes about us: Since 2000, our owner John and his wife Maria have adopted more than 23 dogs, many seniors or special needs, from local shelters and out of state rescues. With that many furry friends under one roof, naming the company Dog House just made sense. If you would like to learn more about our animal rescue efforts, check it out here: calldoghouse.com.
Thanks again for your kind words and continued support! 🐾
The Dog House Team 🐾