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Both my oil burner and me are aging, LOL. The burner had a “hiccup” and Noah B. needed to install a new coil. Doing that is allowing me to get another couple of years out of a burner currently at ~20 years old. THANK YOU AS ALWAYS NOAH for your professionalism, knowledge and skill!! You NEVER disappoint!!!
Adrianne Beauchamp
Our furnace tech (Dan) was on time, efficient and did good work. We plan to use Dog House again!
Response from the owner:Hi Bruce, thank you for reviewing Dan from Dog House. We are always happy to help make your day better.
On annual furnace service, the tech, Hannah, arrived within the scheduled window and performed a careful professional review and cleaning. She also checked related equipment, made recommendations, and outlined a solution to a potential issue, offering options regarding whether to proceed or postpone. She was personable and professional, very impressive. Moreover, when dealing with the office, staff is very responsive and helpful, as well as being pleasant. Highly recommend this company!
Response from the owner:Hi Suan, thank you for taking the time to write such a nice review of Hannah from Dog House. We are also very impressed with Hannah! and we are always happy to help.
Josh brought knowledge and skills to the job which was evident in his professionalism.
Response from the owner:Hi John, thank you for your kind words about Josh from Dog House. We are always happy to help make your day better.
After speaking with Christine, Josh came out after hours and on short notice on Easter weekend. He was helpful, professional and quick! They both represented Dog House well and we were very satisfied with the work.
Response from the owner:Thank you for taking the time to review Josh and Kristine from Dog House Liza. We are always happy to help.
I just began using Doghouse HVAC & Plumbing recently and I am very pleased. They have been responsive, professional, and reliable thus far. The office manager, Shannon, is delightful, and the HVAC technician, Hannah, is extremely skilled and thorough. It’s nice to know that I can rely on this fantastic small business to help me out when I need it. Thank you, Doghouse!
Response from the owner:Hi Sarah, Thank you for your kind words about Shannon and Hannah from Dog House. We are always happy to help.
Very professional Noah was. Walked me through each step of my installation of a brand new heating unit. They had put a rush on the system to arrive early and was installed the next day . Didn’t have to wait two weeks . I would recommend this company for future needs.
Response from the owner:Hi Shawne, Thank you for taking the time to review Noah from Dog House and let us know how professional he was. We are always happy to help.
Josh Moody did great work replacing my shower system. He had to cut a hole on my closet wall to access the plumbing but he left everything very neat and looks great! He was very helpful with his recommendations and very pleasant to work with. I highly recommend him and the Dog House!
Response from the owner:Hi Jessica, thank you for taking the time to review Josh from Dog House. We are always happy to help.
I very seldom hand out out 5 star customer service reviews. However today Josh fixed our plumbing problem with speed, knowledge and professionalism. I’m my opinion he earned a 5 star + review. I hope we get Josh every time we call Dog House. Josh is a shining star, a credit to his profession, and just an all around nice guy. Thank YOU Josh!!!
Response from the owner:Hi David, thank you for your thoughtful review of Josh from Dog House. We agree! And we are always happy to help!
Jarrod was excellent. Many thanks.
Response from the owner:Hi Stephen, thank you for taking the time to write a review of Jarrod from Dog House. We are always happy to help make your day better.
Great service. Communicated clearly about when they would be arriving, very knowledgable service person (Noah), and clearly laid out our options
Response from the owner:Karen thank you for your kind words and for inviting Noah from Dog House into your home to help make your day better. We are always happy to help.
Dan V and his assistant were fantastic. I wish all our service calls. We’re this good!
Response from the owner:Thank you for your kind words about Dan from Dog House. We are always happy to help make your day better.
Josh Moody provided exceptional service. Very nice guy! Good to work with.
Response from the owner:Thank you for letting us know about Josh from Dog House's exceptional service. We also enjoy working with Josh; he's always happy to help make your day better.
Great job on old Furnace in a crawl space.
Dan was great and didn't complain about difficult spot to work in. Furnace humming like new!
Response from the owner:Thank you for letting us know what a great job Dan from Dog House did with your furnace. We are always happy to help make your day better.
We've had positive experiences now on two different visits from Dog House. One with Josh M who stayed as long as needed to ensure the job got done with moving our water heater and double checking that everything was running as expected. Another with Nick W (and another Nick but we didn't catch his last name initial) checking out our heat pump when the heat wasn't working. They were quick to diagnose and provided two options for how to proceed. We are glad we gave them a call and plan to use Dog House moving forward.
Response from the owner:Hi Bradley, thank you for taking the time to write such a kind and detailed review. We are also very fond of Josh M., Nick W and Nick E. And we are always happy to help.
Dan from Dog House was friendly, knowledgeable, honest and professional.
Response from the owner:Hi Becky, Thank you for taking the time to review Dan from Dog House. We are always happy to help.
Josh and his team did excellent work on our basement plumbing. I'd recommend them to others in need of this work.
Response from the owner:Hi Lai, thank you for your kind words about Dan and Dog House. We are always happy to make your day better!
Dan was very professional and efficient without annual servicing. He clearly walked me through the process and his findings.
Response from the owner:Thank you for taking the time to review Dan from Dog House. We are always happy to help.
Great service, explained everything, made sure everything worked.
Response from the owner:Hi Paul, thank you for your kind words and taking the time to leave a review for Dog House. We are always happy to help make your day better.
Jarrod was very friendly as is the scheduler.
Response from the owner:Thank you Rachel, we think Jarrod from Dog House is pretty great too! And we are always happy to help.
Josh and liberty provided an awesome service for some pipes we needed repaired. They were on time, efficient, and also helped talk through some other plumbing issues we had. I would definitely recommend their service.
Response from the owner:Thank you for taking the time to write a review about Josh and Liberty from Dog House. We are always happy to help make your day better.
Jason was very professional and speedy!
Response from the owner:Hi Mary, than you for your kind words about Dog House. We are always happy to help.
Nick was awesome! Prompt, great service. Even came back later since the faucet I bought was missing a part. Highly recommend!
Response from the owner:Thank you for your kind review Leyland and for inviting Nick and Nick from Dog House into your home. We are always happy to help make your day better.
Nick was a professional and very knowledgeable representative of the fine service provided by Dog House Energy. He and his assistant Jared made sure that our heat pump and plumbing system were working properly and offered some suggestions to assure that those systems will continue. Kudos!
Response from the owner:Thank you for inviting Zach from Dog House into your home and for taking the time to write a review. We are always happy to help make your day better.
Response from the owner:Thank you for the 5star review Lucy. Dog House is always happy to help!
I texted with high hopes that I could multi-task and request appointment for a water heater installation quote. I was delighted by the prompt response and was able to schedule for the next day. When the technician came arrived to assess our space/ water heater purchase, he gave us unexpected bad news. The water heater we had purchased, won't work for our house. He took time to explain everything, and we now have a plan for the future because of him. Although we did not get to "use" Dog House how we intended, they will be our trusted plumber for future projects. The honesty of not just installing something that was not a good fit for us was a huge gift. Thank you Nick!
Response from the owner:Thank you for your kind words about Nick from Dog House. We are always happy to help make your day better.
I really appreciated the way Dan approached my furnace problem. He was patient and thorough and was able to get my very sensitive furnace working again. I also enjoyed his sense of humor! Thanks Dan. Pleased to highly recommend him.
Response from the owner:Hi Dwight, thank you for your thoughtful words about Dan from Dog House. We are always happy to help.
Heather K and the other technician (I didn’t catch his name) are super personable and professional! We appreciate you!!
Response from the owner:Thank you for your kind words about Dog House. We are always happy to help!
Dan was a great technician!
Thank you
Response from the owner:Hi Margaret, Thank you for taking the time to review Dan from Dog House. We are always happy to help make your day better.
Nick and his very tall assistant were very professional and friendly. Explained my issues and cleared them up. Definitely recommend your company
Response from the owner:Hi Arlene, thank you for taking the time to write a review about Nick and Nick from Dog House. We are always happy to help.
Great service from start to finish. From the first phone call all the way through the process they were friendly and attentive. The tech they sent to the house was friendly and efficient and left me with zero questions. I would definitely recommend to a friend.
Paul F.
Called to set up an appointment for a furnace cleaning. They did an excellent job and the price was below just about everyone else. The technician showed up on time, and I received a text saying he was on his way. He explained what was to be done and there were no hidden charges. I would highly recommend them.
Paul Z.
We loved working with Dog House! Another company came out to my house 3 separate times for my heating not working correctly and ultimately just told me to buy a space heater!! Dog House was great and coming in and assessing the problem and fixed it in one visit. HIGHLY recommend!
Alyssa R.
Always can count on your customer service to help me maintain my heating system. They do an exceptional job and always keep me informed. Great teamwork.
Thomas K.
These guys are amazing! I have been having an ongoing issue with my boiler for about 3 months and Dog House has been patient and very helpful in trying to figure it out. All of their technicians have been super nice and very knowledgeable. I would highly recommend Dog House!!
Melissa B.
Wonderful company!! Highly recommended!!! My boiler exploded late on a Friday night in January and Dog House was at my house within 30min to inspect the situation. I needed a new boiler as soon as possible. After getting seven quotes over the next few days, Dog House was able to provide the highest quality boiler at the lowest rate with the fastest installation. I had a new boiler within five days when no one else was able to do anything for another week or two. I was so incredibly pleased with everything from start to finish. The work was excellent, the customer service exceptional and the comfort in knowing that they can take care of an emergency in a timely fashion is priceless.
Katherine H.
Dog House replaced our old oil boiler with a new gas boiler. Their service was excellent in every way! I highly recommend them. The office staff, the installation technicians and owner John all provided great customer service. I especially appreciated how knowledgeable John and the technicians are and that they always took the time to explain everything thoroughly.
Lisa G.
Exceptional service, before, during, and after! After reaching out to several places to fix our old furnace with no response or some cop-out excuse, their receptionist reached out to me and scheduled someone to come out THAT DAY. My boyfriend had been trying for about a month to get someone to even say they'd just look at the furnace!
Long story short, they got us an amazing deal on a new furnace and installation plus fixed a bunch of issues due to a poor installation of the prior furnace.
The men who installed our furnace were very polite and courteous and worked all day to get the new one up and running. Even after the furnace was installed (and working WAY better than the old one) they pointed out that the still had to come back later to replace the electrical stuff. I honestly wouldn't have been the wiser had they not told me and I really appreciate them standing behind their services.
I can't say enough good things about Dog House. Thank you all so much!
Caitlin R.
