Donna S. Hannah K was outstanding. She was so professional and explained our system to us. (We just bought the home) She pointed out an item that would need our attention in another year. She also explained what would happen if that item didn’t last a year. We were thrilled with her service and with the time she took with
Stephen D. Dog house was fantastic. I was in a tight spot with a zone of my heating system not working and a frozen section of water pipe. They came out was able to resolve the issue which in turn resolved the frozen pipe! Two birds one stone. Great customer service.
Jingles John S. Knows what he is doing. I cannot recommend Doghouse enough from their customer service team to their technicians. I lost heat the coldest week and got the runaround from the original installer of my HVAC unit. I called Doghouse in tears and they had someone out here the same day to diagnose the problem and had it fixed within a couple of days barring getting the part overnighted. That was the one thing that took the longest. Customer service kept me updated every day on what was happening with the part and making sure someone would come out. They have a lifelong customer in me. Forgot to say this is Debbie C.
Elisabeth H. Everyone I have spoken to at Doghouse Is helpful, warm, and eager to help. Zach, our technician, was excellent. He helped me understand what was going on and he fixed the problem. He had an issue with a part and handled it effectively and efficiently. We so appreciate Doghouse energy!
Benjamin J. Quality work and and high level of professionalism, Dog House always does a great job! Noah Brooks is an awesome tech!
Gordon M. Zach did an excellent job showing up and being very professional and performing his work expeditiously. Great job Zack
Jean G. Nick and Jared were extremely helpful with my bathroom plumbing issues. From the first visit for the estimate to the completion of the work, I have nothing but praise for their work.
Douglas R. Noah and Carson solved the problem. Thank you for your help. Very professional as usual.
Amanda E. I can’t thank the Dog House enough for coming to the rescue!! Josh M was fantastic!!! He answered all my questions and found the frozen pipe and took care of everything. He was able to identify where the heat tape had moved and got it secured again. I really appreciate everything!! Shannon at the office was great with coming up with a plan and getting Josh lined up to help me. Thank you all!!!
Thomas M. Josh and Jessica gave fast and professional service, and communicated with me well.
Georgette R. Daniel was great. He did an excellent job and would ask for him in the future. Very thorough.
Abby J. Josh is an incredible plumber. Professional, efficient, and obviously very knowledgeable. He not only solved our issue but explained along to way to help prevent it from happening again
Langston H. Zachary R quickly and efficiently repaired our zone pump. I’m always impressed with Dog House service.
Matt D. The technician Noah B. is professional an he worked as fast as he could to restore heat in my house. He went through my furnace thoroughly and changed out everything that needed fixing. If your in need of any heating or AC service I would highly recommend this company. The lady I talked to on the phone to set up my appointment was very professional as well. This company is top notch. I will be using them in the future for all my needs
Michael C. Keagen, Doug and j from Swansea did an excellent job. They were meticulous about everything they did, very neat throughout the entire installation. When they had finished, there was no trace of being there. They seem to subscribe to the notion of leaving their work space cleaner than they found it.. Keagen was very knowledgeable, personable, listened very attentively, never appeared to be in a rush and was very polite as well as genuinely interested in what we had to say. He is a real asset to the company.There was a bit of disorganized activity around the materials needed for the installation,,mistakes on some supplies, but that was quickly taken care of.Overall excellent service.
Scott D. Jarrod and Nick were on time, courteous, and answered all my questions. Dog House has always provided us with great service.
Sarah S. Zack was professional and efficient. Would have him come back again.
Ray F. Thank you so much for being kind and considerate. See you in the future…
Amy T. Josh and his coworker did an amazing job fixing my kitchen and bathroom sinks. They were quick and kind! Everything you would want in a plumber. Thank you both!
Robert P. After the frightening experience of having our CO alarm go off and ordering us to evacuate at 6:30 am in the morning and having to call 911 and the fire department, we called Doghouse, with whom we had never done business, and they agreed to respond promptly. John S and his assistant knew what to do and fixed our boiler, which was producing deadly amounts of CO, quickly, so we got our heat back on a very cold day. The lady who answered our call was also very professional and helpful. We are signing up for their year round service plan. 5 stars all around.
Vicki S. Outstanding service - Technician arrived promptly, identified the problem and made repair immediately. I have signed on for maintenance and service going forward.
Val R. Noah is friendly and efficient. He is very friendly to me and my dog. I'll be happy to see him again but not too soon!
Mary C. He was prompt, polite and cleaned the furnace. I was very happy with his service.
Carol G. Zachary was knowledgeable and arrived prepared to service our hot water heater. He knew the history and was able to provide a quote prior to service as well. Also very impressed with new female trainee Hannah. Great to see women techs enter this field!
Lisa W. I love that they send a biography on the techniton before they arrive. Noah Brook was very helpful, professional, and knowledgeable. As always, they are above and beyond!
Mark G We had a new hot water heater installed today. The crew did a great job. Nick and his crew did a fantastic job. On time - clean - polite and the work done as expected. I recommend Dog House for sure 👍 👍
Cindy T. We called and was able to get a plumber out here the next day. We were surprised to have someone come that quick. Josh was very professional, knowledgeable and pleasant. He did a thorough inspection.
David P. This visit was to provide an estimate for replacing the existing propane furnace. Nick the technician arrived when he said he would. He was courteous and professional throughout the process.
Jill W. Prompt, pleasant and efficient. Worked via phone Me and My Mom. Thanks
Dominique T. Dan came ready to work he did a great job and work very clean . I was amazed with his lever of professional skill and he knows what he was doing .
John P. Zach was prompt, courteous, and professional. Good job
Otis H. Dan V. was great to work with.. Listened to my concerns and provided logical responses and actions. I'd recommend Dan V and Doghouse to anyone needing boiler help
kyle M. We lost heat today and on a weekend and Daniel at dog house was at our house in no time at all and was extremely knowledgeable, friendly and professional at what he was doing. Dog house has earned a new customer in us thanks to Dan!
Donna S. Hannah K was outstanding. She was so professional and explained our system to us. (We just bought the home) She pointed out an item that would need our attention in another year. She also explained what would happen if that item didn’t last a year. We were thrilled with her service and with the time she took with
Stephen D. Dog house was fantastic. I was in a tight spot with a zone of my heating system not working and a frozen section of water pipe. They came out was able to resolve the issue which in turn resolved the frozen pipe! Two birds one stone. Great customer service.
Jingles John S. Knows what he is doing. I cannot recommend Doghouse enough from their customer service team to their technicians. I lost heat the coldest week and got the runaround from the original installer of my HVAC unit. I called Doghouse in tears and they had someone out here the same day to diagnose the problem and had it fixed within a couple of days barring getting the part overnighted. That was the one thing that took the longest. Customer service kept me updated every day on what was happening with the part and making sure someone would come out. They have a lifelong customer in me. Forgot to say this is Debbie C.
Elisabeth H. Everyone I have spoken to at Doghouse Is helpful, warm, and eager to help. Zach, our technician, was excellent. He helped me understand what was going on and he fixed the problem. He had an issue with a part and handled it effectively and efficiently. We so appreciate Doghouse energy!
Benjamin J. Quality work and and high level of professionalism, Dog House always does a great job! Noah Brooks is an awesome tech!
Gordon M. Zach did an excellent job showing up and being very professional and performing his work expeditiously. Great job Zack
Jean G. Nick and Jared were extremely helpful with my bathroom plumbing issues. From the first visit for the estimate to the completion of the work, I have nothing but praise for their work.
Douglas R. Noah and Carson solved the problem. Thank you for your help. Very professional as usual.
Amanda E. I can’t thank the Dog House enough for coming to the rescue!! Josh M was fantastic!!! He answered all my questions and found the frozen pipe and took care of everything. He was able to identify where the heat tape had moved and got it secured again. I really appreciate everything!! Shannon at the office was great with coming up with a plan and getting Josh lined up to help me. Thank you all!!!
Thomas M. Josh and Jessica gave fast and professional service, and communicated with me well.
Georgette R. Daniel was great. He did an excellent job and would ask for him in the future. Very thorough.
Abby J. Josh is an incredible plumber. Professional, efficient, and obviously very knowledgeable. He not only solved our issue but explained along to way to help prevent it from happening again
Langston H. Zachary R quickly and efficiently repaired our zone pump. I’m always impressed with Dog House service.
Matt D. The technician Noah B. is professional an he worked as fast as he could to restore heat in my house. He went through my furnace thoroughly and changed out everything that needed fixing. If your in need of any heating or AC service I would highly recommend this company. The lady I talked to on the phone to set up my appointment was very professional as well. This company is top notch. I will be using them in the future for all my needs
Michael C. Keagen, Doug and j from Swansea did an excellent job. They were meticulous about everything they did, very neat throughout the entire installation. When they had finished, there was no trace of being there. They seem to subscribe to the notion of leaving their work space cleaner than they found it.. Keagen was very knowledgeable, personable, listened very attentively, never appeared to be in a rush and was very polite as well as genuinely interested in what we had to say. He is a real asset to the company.There was a bit of disorganized activity around the materials needed for the installation,,mistakes on some supplies, but that was quickly taken care of.Overall excellent service.
Scott D. Jarrod and Nick were on time, courteous, and answered all my questions. Dog House has always provided us with great service.
Sarah S. Zack was professional and efficient. Would have him come back again.
Ray F. Thank you so much for being kind and considerate. See you in the future…
Amy T. Josh and his coworker did an amazing job fixing my kitchen and bathroom sinks. They were quick and kind! Everything you would want in a plumber. Thank you both!
Robert P. After the frightening experience of having our CO alarm go off and ordering us to evacuate at 6:30 am in the morning and having to call 911 and the fire department, we called Doghouse, with whom we had never done business, and they agreed to respond promptly. John S and his assistant knew what to do and fixed our boiler, which was producing deadly amounts of CO, quickly, so we got our heat back on a very cold day. The lady who answered our call was also very professional and helpful. We are signing up for their year round service plan. 5 stars all around.
Vicki S. Outstanding service - Technician arrived promptly, identified the problem and made repair immediately. I have signed on for maintenance and service going forward.
Val R. Noah is friendly and efficient. He is very friendly to me and my dog. I'll be happy to see him again but not too soon!
Mary C. He was prompt, polite and cleaned the furnace. I was very happy with his service.
Carol G. Zachary was knowledgeable and arrived prepared to service our hot water heater. He knew the history and was able to provide a quote prior to service as well. Also very impressed with new female trainee Hannah. Great to see women techs enter this field!
Lisa W. I love that they send a biography on the techniton before they arrive. Noah Brook was very helpful, professional, and knowledgeable. As always, they are above and beyond!
Mark G We had a new hot water heater installed today. The crew did a great job. Nick and his crew did a fantastic job. On time - clean - polite and the work done as expected. I recommend Dog House for sure 👍 👍
Cindy T. We called and was able to get a plumber out here the next day. We were surprised to have someone come that quick. Josh was very professional, knowledgeable and pleasant. He did a thorough inspection.
David P. This visit was to provide an estimate for replacing the existing propane furnace. Nick the technician arrived when he said he would. He was courteous and professional throughout the process.
Jill W. Prompt, pleasant and efficient. Worked via phone Me and My Mom. Thanks
Dominique T. Dan came ready to work he did a great job and work very clean . I was amazed with his lever of professional skill and he knows what he was doing .
John P. Zach was prompt, courteous, and professional. Good job
Otis H. Dan V. was great to work with.. Listened to my concerns and provided logical responses and actions. I'd recommend Dan V and Doghouse to anyone needing boiler help
kyle M. We lost heat today and on a weekend and Daniel at dog house was at our house in no time at all and was extremely knowledgeable, friendly and professional at what he was doing. Dog house has earned a new customer in us thanks to Dan!