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Had a really great experience today with technician Daniel V from Dog House Hesting. Our furnace repairs were very professionally and thoroughly completed. I really appreciated the thoroughness in making sure the system was working well when he was done.
Response from the owner:Thank you so much for the kind words and 5-star review! We're thrilled to hear you had a great experience with Daniel V. at Dog House. He takes a lot of pride in making sure every job is done right, and it’s great to know his thoroughness and professionalism made a positive impression. We're grateful for your support and glad your furnace is running smoothly again!
Daniel V was our technician and was great. He is worth keeping.
Response from the owner:Thank you so much for the great review! We’re glad to hear Daniel V. made such a positive impression! Your feedback means a lot to us, and we’re grateful you chose Dog House for your HVAC needs. We look forward to serving you again whenever you need us!
Showed up on time, performed the work (annual maintenance on gas furnace) and were finished very quickly. Hannah and her assistant were great!
Response from the owner:Thank you for the 5-star review! We're so glad to hear that Hannah and Nick E took great care of you and made the maintenance visit quick and smooth. Showing up on time and getting the job done right is what we’re all about at Dog House. We appreciate your trust and look forward to keeping you comfortable year-round!
Noah was very informative and we had a good discussion about my heating unit- very pleased with the service he provided. I would recommend Dog House to others looking for service!
Response from the owner:Thank you for the wonderful review! We’re so glad to hear that Noah provided informative, helpful service and took the time to discuss your heating unit with you. It means a lot to know you’d recommend Dog House to others — that’s the highest compliment we can receive.
We appreciate your trust and look forward to helping with any future HVAC needs!
Response from the owner:Thank you for taking the time to give us a review. Dog House is always happy to help make your day better.
Thank you Josh and Liberty for great service.
Response from the owner:Thank you, Martha! We really appreciate the 5-star review. Josh and Liberty were happy to help, and it's great to know you were pleased with the service from Dog House!
Fantastic service, solved my furnace issue quickly and am very pleased! I highly appreciate and recommend. Noah and Carson and Nick are extremely good and knowledgeable. Thank you Nick, good job on the cleaning of heat pump.
Response from the owner:Mr. Jean, thank you for inviting Noah and Carson from Dog House into your home to get the water heater going again. We are always happy to help.
Jerrod was professional, polite, efficient, and did what we needed.
Response from the owner:Thank you so much for the 5-star review! We're glad to hear that Jarrod was professional, polite, and efficient—just the kind of service we aim to provide every time. We’ll be sure to pass your kind words along to him. Thanks again for choosing Dog House—we’re always here when you need us!
Response from the owner:Thank you for giving Dog House a 5-Star review Jonathan. We are always happy to help.
Dan, Carson, and Nick were great. Couldn’t ask for a better HVAC team.
Response from the owner:Thank you so much for the fantastic 5-star review for Dog House! We’re thrilled to hear that Dan, Carson, and Nick W made such a great impression. We’re lucky to have them on our HVAC team, and it means a lot to know their hard work and professionalism stood out. We truly appreciate your support and look forward to serving you again whenever you need us!
Nick W. Was very respectful and informative about his service.
Response from the owner:Thank you for the 5-star review! We're so glad to hear that Nick W. was respectful and informative during your service. Providing clear communication and excellent customer care is what we strive for at Dog House, and we’re happy Nick W. delivered on that. We appreciate your support and look forward to helping you again in the future!
Jarrod was excellent in helping us address a major flooding crisis. Professional and experienced, as well as courteous. Very helpful in a stressful situation.
Response from the owner:Hi Stephen, thank you for taking the time to write a review of Jarrod from Dog House. We are always happy to help make your day better.
Thank you for the two plumbers who came to 19B Weymouth St. . Both did a good job. I can not remember name of the one on Tuesday, May 6, but today was Liberty. The connections to refrig were fine.
I am the tenant at 19B.
Response from the owner:Hi Mary,
Thank you for your kind message. I'm glad to hear both plumbers, Liberty and Jarrod from Dog House, did a good job at 19B Weymouth Street. It was a pleasure helping out today, and I’m happy to hear the refrigerator connections are all in order.
I'll be sure to pass your feedback along to Jarrod, the plumber who came on Tuesday as well.
If you need anything else, don’t hesitate to reach out. We are always happy to help.
Nick came on time and was thorough and professional. Explained things well.
Response from the owner:Thank you so much for the 5-star review! We’re thrilled to hear that Nick W. was on time, thorough, and professional during your service. At Dog House, we take pride in making sure our customers feel informed and well taken care of, and it's great to know Nick delivered on that. We truly appreciate your support and look forward to helping you again in the future! We are always happy to help.
Nick from DogHouse does a great job. He’s very polite and professional and is clear about the work he will be performing. Highly recommend Nick.
Response from the owner:Hi Vivian, thank you for your kind words about Nick W from Dog House. We are always happy to help make your day better.
Excellent work / very professional
Response from the owner:Hi Theresa, thank you for your kind words about Dog House. We are always happy to help make your day better.
Response from the owner:Hi Judith, thank you for the 5 Star Review. Dog House is always happy to help.
Response from the owner:Thank you for the 5Star Review Steven. Dog House is always happy to help.
Jerrad and Dan were personable, polite and respectful.
They got right to work and fixed
what the said they would.
Response from the owner:Hi Jennifer, thank you for taking the time to review Jarrod and Dan from Dog House. We are always happy to help make your day better.
We needed a very old hot water heater replaced. Hannah and her helper were prompt and the removal and install went smoothly! Very happy with their service.
Response from the owner:Thank you for taking the time to write a review about Hannah and Nick E from Dog House. We are always happy to help make your day better Lib!
Jarrod J. Was great at keeping me informed of the work to be done and the cost. He ensured the work was completed. Very responsive service.
Response from the owner:Hi David, thank you for the feedback about Jarrod from Dog House. We are always happy to help.
Dan did a great job. He was polite, patient, and knowledgeable.
Response from the owner:Thank you Brian for letting us know what a great job Dan from Dog House did working on your system. We are always happy to help.
Response from the owner:Thank you for the 5-Stars Greg.
Both my oil burner and me are aging, LOL. The burner had a “hiccup” and Noah B. needed to install a new coil. Doing that is allowing me to get another couple of years out of a burner currently at ~20 years old. THANK YOU AS ALWAYS NOAH for your professionalism, knowledge and skill!! You NEVER disappoint!!!
Adrianne Beauchamp
Response from the owner:Thank you for writing about Noah from Dog House. We are always happy to help make your day better Adrianne.
Our furnace tech (Dan) was on time, efficient and did good work. We plan to use Dog House again!
Response from the owner:Hi Bruce, thank you for reviewing Dan from Dog House. We are always happy to help make your day better.
On annual furnace service, the tech, Hannah, arrived within the scheduled window and performed a careful professional review and cleaning. She also checked related equipment, made recommendations, and outlined a solution to a potential issue, offering options regarding whether to proceed or postpone. She was personable and professional, very impressive. Moreover, when dealing with the office, staff is very responsive and helpful, as well as being pleasant. Highly recommend this company!
Response from the owner:Hi Suan, thank you for taking the time to write such a nice review of Hannah from Dog House. We are also very impressed with Hannah! and we are always happy to help.
Josh brought knowledge and skills to the job which was evident in his professionalism.
Response from the owner:Hi John, thank you for your kind words about Josh from Dog House. We are always happy to help make your day better.
After speaking with Christine, Josh came out after hours and on short notice on Easter weekend. He was helpful, professional and quick! They both represented Dog House well and we were very satisfied with the work.
Response from the owner:Thank you for taking the time to review Josh and Kristine from Dog House Liza. We are always happy to help.
I just began using Doghouse HVAC & Plumbing recently and I am very pleased. They have been responsive, professional, and reliable thus far. The office manager, Shannon, is delightful, and the HVAC technician, Hannah, is extremely skilled and thorough. It’s nice to know that I can rely on this fantastic small business to help me out when I need it. Thank you, Doghouse!
Response from the owner:Hi Sarah, Thank you for your kind words about Shannon and Hannah from Dog House. We are always happy to help.
Very professional Noah was. Walked me through each step of my installation of a brand new heating unit. They had put a rush on the system to arrive early and was installed the next day . Didn’t have to wait two weeks . I would recommend this company for future needs.
Response from the owner:Hi Shawne, Thank you for taking the time to review Noah from Dog House and let us know how professional he was. We are always happy to help.
Great service from start to finish. From the first phone call all the way through the process they were friendly and attentive. The tech they sent to the house was friendly and efficient and left me with zero questions. I would definitely recommend to a friend.
Paul F.
Called to set up an appointment for a furnace cleaning. They did an excellent job and the price was below just about everyone else. The technician showed up on time, and I received a text saying he was on his way. He explained what was to be done and there were no hidden charges. I would highly recommend them.
Paul Z.
We loved working with Dog House! Another company came out to my house 3 separate times for my heating not working correctly and ultimately just told me to buy a space heater!! Dog House was great and coming in and assessing the problem and fixed it in one visit. HIGHLY recommend!
Alyssa R.
Always can count on your customer service to help me maintain my heating system. They do an exceptional job and always keep me informed. Great teamwork.
Thomas K.
These guys are amazing! I have been having an ongoing issue with my boiler for about 3 months and Dog House has been patient and very helpful in trying to figure it out. All of their technicians have been super nice and very knowledgeable. I would highly recommend Dog House!!
Melissa B.
Wonderful company!! Highly recommended!!! My boiler exploded late on a Friday night in January and Dog House was at my house within 30min to inspect the situation. I needed a new boiler as soon as possible. After getting seven quotes over the next few days, Dog House was able to provide the highest quality boiler at the lowest rate with the fastest installation. I had a new boiler within five days when no one else was able to do anything for another week or two. I was so incredibly pleased with everything from start to finish. The work was excellent, the customer service exceptional and the comfort in knowing that they can take care of an emergency in a timely fashion is priceless.
Katherine H.
Dog House replaced our old oil boiler with a new gas boiler. Their service was excellent in every way! I highly recommend them. The office staff, the installation technicians and owner John all provided great customer service. I especially appreciated how knowledgeable John and the technicians are and that they always took the time to explain everything thoroughly.
Lisa G.
Exceptional service, before, during, and after! After reaching out to several places to fix our old furnace with no response or some cop-out excuse, their receptionist reached out to me and scheduled someone to come out THAT DAY. My boyfriend had been trying for about a month to get someone to even say they'd just look at the furnace!
Long story short, they got us an amazing deal on a new furnace and installation plus fixed a bunch of issues due to a poor installation of the prior furnace.
The men who installed our furnace were very polite and courteous and worked all day to get the new one up and running. Even after the furnace was installed (and working WAY better than the old one) they pointed out that the still had to come back later to replace the electrical stuff. I honestly wouldn't have been the wiser had they not told me and I really appreciate them standing behind their services.
I can't say enough good things about Dog House. Thank you all so much!
Caitlin R.
