Coleman S. Yahouba came to day to clean & service my Samsung heat pump. They were very thorough and explained everything they were doing. Since just moving into this house a year ago, it was very nice to hear that the heat pump wasn't as dirty or as old as I thought. Thank you, Elizabeth P. Nichols
Response from the owner:9/14/26 Hi Penny, Thank you so much for the wonderful 5-star review, Penny! We’re so glad Coleman S. and Yahouba took great care of your heat pump and made sure to explain everything they were doing along the way. Moving into a new home comes with a lot to learn, so it’s great to hear they were able to give you some reassuring news about the condition of your system. We’ll be sure to share your kind words with both of them! (August 2025) Hi Penny, Thank you so much for the wonderful review! We’re thrilled to hear that Nick W. was able to support you during a hectic transition into your new home. He’s incredibly patient and knowledgeable, and it means a lot to us that he took the time to walk you through everything and make sure you felt confident moving forward. We'll be sure to share your kind words with him—he’ll really appreciate it! A little behind-the-scenes about us: Since 2000, our owner John and his wife Maria have adopted more than 23 dogs—many of them seniors or special needs—from both local shelters and out-of-state rescues. Along the way, they’ve also fostered and cared for cats, rabbits, guinea pigs, rats, and hamsters. With that many furry friends under one roof, naming the company Dog House just made sense. 🐶❤️ If you’d like to learn more about our animal rescue efforts, check it out here: 👉 https://calldoghouse.com/animal-welfare-rescue/ We’re so glad we could be part of this new chapter for you—congratulations on the move, and welcome home! – The Dog House Team 🐾